The customer asks
From your site or a compatible channel, they ask about hours, availability or a service.

Book a callWe build AI assistants that answer common questions using information approved by your business. We also organise bookings and quote requests, automate tasks and create websites that make it easier to get in touch. Your team stays in control.
For example, someone asks about availability. The assistant can explain approved options, ask for dates and contact details, then leave a clear request for your team to confirm.
From your site or a compatible channel, they ask about hours, availability or a service.
It answers with information you have checked and collects what is needed next.
It receives an organised request and decides the next step. A person remains responsible for confirmation.
Choose a business. You will see a common enquiry, the details an assistant could gather and a simple measure to check whether it helps.
Someone asks about hours, menu and availability. An assistant could share approved information and collect date, party size and contact details for the team.
Explore HDC at FMI Consulting ↗The other cases are application ideas. HDC is an FMI Consulting project. We do not claim unverified clients or results.
We can build one piece or combine several. We define the scope, tools and cost for your business before starting.
Answers common questions with information you approve, asks for missing details and hands complex enquiries to your team.
A flow collects dates, party size or project details and gives your team a complete request to confirm.
We connect forms and tools to record enquiries, alert the right person and reduce manual copying or reminders.
We design a clear site that presents your services, answers essential questions and makes it easier to enquire or book.
We choose an enquiry or task that takes time today and agree what to observe in a trial.
Show us common questions, the current process and where time gets lost.
We define the information, flow, work required and cost to confirm.
We check, for example, response times or complete requests before expanding.
Tell us what customers ask and how your team responds today. We will suggest one concrete first case to explore.